 Pitfall Three The Bill Keeps Going Up and Up! “It’ll cost you!” was the mantra of one website designer I encountered. If you wanted to change the colour of something or add an extra link, there would suddenly be a cost. It felt a bit like talking to a builder who sucks the air in between his teeth as soon as you mention that perhaps one electrical socket for the whole lounge is not quite enough and that 4 or 5 would seem to be more normal nowadays. There is no absolute remedy for this. It is not unreasonable for a designer to charge for additional work but you need to be as sure as you can that the designer’s idea of “additional” is the same as yours. The best protection you can give yourself is: • make sure that the specification is as detailed as possible before you sign • ask yourself if you trust your potential designer – if not, choose someone else • chase up on references • accept the extra charges where they are reasonable and fight those that are not • make sure that you pay in stages to ensure that you have some leverage Pitfall Four So Whose Website Is It? And a final thought – make absolutely and 100% sure that when you have paid out your thousands of pounds that the website is really yours. Make sure that you can: move your website to another hosting service sell your website replicate your website (i.e. use the same shell of a site to sell cameras as to sell computer printers) use your artwork and logos without any restrictions or charges imposed by the designer. Read your contract with real care or even better ask your lawyer to have a look at it before you sign. Good luck! |